Thank you for purchasing one of our quality Jumbuck products. Your Jumbuck product is covered against defects for a period of 12 months for parts and labour, repair or replacement. This warranty excludes surface rust and damage caused by abuse or neglect.

This warranty in Australia is given by Pacific Gas < Heating Pty Ltd, Tel: 1300 793978

E-mail: [email protected]

Or Genesis Australia Corporation Pty Ltd Phone: 08 9248 9822 .

E-mail: [email protected]


Any claim under this warranty must be made within 12 months of the date of purchase of the product. Proof of purchase must be presented.


The warranty covers domestic use only and does not apply to commercial applications. You may submit details and proof to any Bunnings Warehouse (see www.bunnings.com.au for locations) for consideration.

The warranty covers manufacture defects in materials, workmanship and finish under normal use. This warranty is provided in addition to other rights and remedies you may have under law: our goods come with guarantees which cannot be excluded under the Australian Consumer Law.

You are entitled to replacement or refund for a major failure and to compensation for other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be acceptable quality and the failure does not amount to a major failure.

Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

The warranty excludes damage resulting from product misuse or product neglect.



  • Removal or re-installation costs. This warranty does not cover costs for transit nor in home service.
  • Lack of maintenance, abuse, neglect, misuse, accidental or improper installation of this appliance.
  • Scratches, dents, corrosion or discolouration caused by heat, abrasive chemical cleaners or chipping.
  • Corrosion or damage caused by exposure to the elements such as insects, weather or hail.
  • Cleaning and wear and tear; service calls of this nature are chargeable.
  • Commercial use of the product.
  • Unauthorised repairs or modifications during the warranty period.
  • Consumable items, example – heating elements.